ABOUT CLAIO...

OUR STORY

Claio is a cozy restaurant in Reno, Nevada centered around the rotisserie dreamt up by Aubrey and Tyler O’Laskey of Perenn Bakery.

Claio is open for Dinner 5pm-9pm Thursday-Monday. To make a reservation, click here.

Our Mission

Claio Rotisserie's mission is to provide a gathering place that intentionally empowers education, care, and sustainability through the sharing of thoughtfully crafted food.

EDUCATION

Knowledge is power. The opportunity for growth, gaining new skills, and improving on the ones we already have is important to us. Providing resources for continued learning and time for exploration is a value we work to uphold within our business and to share with others too.

CARE

At the heart of everything, we strive to create a safe space that promotes transparency and trust. With our diverse group of team members, we are mindful of what makes each of us unique. Through care and compassion, we nurture individuality which leads to thoughtful teamwork and in turn adds value to what we make and the work we do.

SUSTAINABILITY

We are in a position to lead by example. It is our responsibility to take care of the world around us with conscious consideration of our resources and waste. Providing fair compensation for our staff and setting a better standard for creating equitable economies is necessary to grow a better world to live and work in.

Our People

Hospitality is a feeling. It is the feeling of being taken care of.

We strive to make a long-lasting impression on every patron who dines at our restaurants with an overarching responsibility to offer genuine hospitality. We cannot do this without our team members.

Every team member is instrumental in our success. Claio aims to provide an environment where our team members' hard work truly makes a difference and helps us in our pursuit of unsurpassed quality.

Keeping with our mission, and joining the philosophy of other restaurant groups, we incorporate an equitable compensation fee within all of our pricing to ensure fairness and equal treatment of our team members.

We are able to offer our team members a livable wage as well as help cover the cost of benefits for our full-time team members with the inclusion of these service fees.

Claio is proud to join in on these efforts to change the world of hospitality. 

FREQUENTLY ASKED QUESTIONS

WHY IS IT SO TOUGH TO CATCH YOU GUYS ON THE PHONE?
Our restaurant is quite busy, and we pride ourselves on great customer service - we want to give our full attention to guests currently in our restaurant. If you have a question that is not answered on this page, please leave us a detailed voicemail, or write us an email (our preferred method!), and we will get back to you as soon as possible.
DO YOU TAKE RESERVATIONS? HOW ABOUT WALK-INS?
Yes! You can make reservations for dinner service via Resy. Our bar seating, and our lunch service is open seating and first-come, first-served.
HOW CAN I PLACE A TAKEOUT OR DELIVERY ORDER?
Takeout orders can be placed through Toast, and delivery orders are run through DoorDash.
WHY DOES MY CHICKEN APPEAR UNDERCOOKED?
Rest assured that we temperature check every chicken that comes from the rotisserie for a minimum of 165° internal temperature! While you may see some pink in the tendon and joint areas, please know that the chicken is perfectly safe to consume and enjoy.
DO YOU OFFER ANY GLUTEN FREE ITEMS?
Yes! Most of our menu is gluten free, aside from our items containing Pita, Pita Chips or Kataifi. 
WHAT CAN I DO IF MY ORDER ISN’T RIGHT? 
If you find that your order is missing items, or not to your satisfaction, please go back directly to Claio for our team to best handle the situation. If you are unable to come back to our restaurant, reach out to us within 48 hours of your visit via email (hello@claiorotisserie.com), or by leaving a detailed voicemail. While we cannot guarantee a refund will be issued, we value our guests greatly and will always do our best to make things right.

Please note that any issues with DoorDash orders will need to be handled directly with DoorDash - we are unable to refund or alter those orders once placed.
CAN I BRING MY DOG/PET?
Animals, other than service animals, are not permitted inside the buildings. Well-behaved pets are allowed outside on our patio. Claio is not liable for any clean up or possible behavior issues, and reserves the right to ask owners to remove unruly pets.
DO YOU ALLOW SMOKING ON THE PATIO?
No. Our outdoor patios, as well as the dining room, are smoke-free zones.