## Why does my chicken appear undercooked? Rest assured that we temperature check every chicken that comes from the rotisserie for a minimum of 165° internal temperature! While you may see some pink in the tendon and joint areas, please know that the chicken is perfectly safe to consume and enjoy. ## Do you offer any gluten free items? Yes! Most of our menu is gluten free, aside from our items containing Pita, Pita Chips or Kataifi. ## How can I place a takeout or delivery order? Takeout orders can be placed through Toast, and delivery orders are run through DoorDash. Links for both options are available HERE. ## What can I do if my order isn't right? If you find that your order is missing items, or not to your satisfaction, please go back directly to Claio for our team to best handle the situation. If you are unable to come back to our restaurant, reach out to us within 48 hours of your visit via email (hello@claiorotisserie.com), or by leaving a detailed voicemail. While we cannot guarantee a refund will be issued, we value our guests greatly and will always do our best to make things right. Please note that any issues with DoorDash orders will need to be handled directly with DoorDash - we are unable to refund or alter those orders once placed. ## Can I bring my dog/pet? Animals, other than service animals, are not permitted inside the buildings. Well-behaved pets are allowed outside on our patio. Claio is not liable for any clean up or possible behavior issues, and reserves the right to ask owners to remove unruly pets. ## Can I smoke on your patio? No. Our patio is a smoke-free zone. ## Do you take reservations? How about walk-ins? Yes! You can make reservations for dinner service via Resy. Our bar seating, and our lunch service is open seating and first-come, first-served. Plesae note: auto-gratuity of 18% will be applied to all parties of 8 or more. ## Why is it so tough to catch you guys on the phone? Our restaurant is quite busy, and we pride ourselves on great customer service - we want to give our full attention to guests currently in our restaurant. If you have a question that is not answered on this page, please leave us a detailed voicemail, or write us an email (our preferred method!), and we will get back to you as soon as possible.